Zendesk CEO Tom Eggemeier says Meta's Muse saved him $3,105 in five days

Zendesk CEO Tom Eggemeier said Meta's Muse assistant saved him $3,105 in five days, cutting about $2,000 a year from his internet and TV package and $1,000 from his mobile plan while doing 95% of the work. Zendesk expects about $400m in AI revenue this year, up from roughly zero two years ago.

• Muse cut internet and TV costs by $2,000 a year and mobile by $1,000
• The assistant did 95% of the work; Eggemeier made one call himself
• Zendesk expects about $400m in AI revenue this year, up from near zero
• AI solves or assists more than 50% of Zendesk tickets