Deutsche Telekom targets €2.5B in AI cost savings by 2030
At its AI Investor Day in Bonn on October 5, 2026, Deutsche Telekom said AI and automation will cut indirect costs by about €2.5 billion by 2030 against a 2023 baseline. AI-related revenue outside the US is expected to grow from roughly €250 million in 2026 to about €800 million by 2030.
- €2.5B indirect cost savings by 2030, measured against 2023
- Gross savings outside the US of about €1.1B expected in 2027
- Frag Magenta chatbot handled 2.6M service calls in H1 2026
- AI agents handle 40% of US customer contacts; call volume down 55%
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