Anthropic reviewer read a user's Claude diary and called police; she now faces a felony

A woman in Bonita Springs, Florida used Claude like a diary, writing about shooting up the Lee County Sheriff's Office and buying a gun the next day. Anthropic's automated systems flagged the messages, a human reviewer deemed the threat credible and reported it to law enforcement. Carli Michelle Heller is charged with a written threat of violence under Florida Statute 836.10, a second-degree felony; her court date is in November.

• Messages from Sept 26–27 were flagged by Claude's automated safety systems
• An Anthropic human reviewer read the chat and reported it to police
• Heller is charged under Florida Statute 836.10, a second-degree felony
• Anthropic's terms let it report user data to law enforcement at its discretion