South Africa's CompCom opens up device repair market with final guidelines

South Africa's Competition Commission has gazetted final guidelines to open repair and maintenance markets for phones, tablets, consoles, TVs and appliances. The rules target restrictions on independent repairers' access to spare parts, technical information and diagnostic tools.

• Guidelines cover phones, tablets, consoles, TVs and home appliances
• Key focus is access to spare parts, repair information and diagnostic tools
• Motor vehicles excluded; separate automotive aftermarket rules apply
• Complaints will be assessed case-by-case under sections 5, 8 and 9