Palo Alto Networks launches Cortex XCOR, AI agents that root-cause outages in minutes

Palo Alto Networks unveiled Cortex XCOR, an AI-driven observability platform built by the Chronosphere team. When an alert fires, an AI agent autonomously investigates the issue and recommends fixes in under three minutes on average, with a 75% root-cause success rate in complex production environments versus 20 minutes for manual triage.

• XCOR auto-triggers an agent on alert and returns results in under three minutes on average
• Root-cause accuracy is 75% in complex production environments, with another 19% deemed useful
• Manual response can take 20 minutes just to locate the issue and the on-call engineer
• Defaults to human-in-the-loop, with autonomous permissions expandable over time