Sony denies PS5 warranty after purchase via Swiggy Instamart

A buyer paid full price of Rs 70,000 for a sealed PS5 1TB Slim on Swiggy Instamart, but Sony refused warranty service, saying the invoice seller is not an authorised Sony India dealer. The buyer has filed a complaint with India's National Consumer Helpline and may send a legal notice.

• PS5 1TB Slim bought at full price of Rs 70,000
• Console arrived sealed with GST invoice and warranty card
• Sony said the seller is not an authorised dealer
• Buyer filed a complaint with the National Consumer Helpline