Salesforce suffers global outage amid Dreamforce shindig

On September 16, Salesforce experienced a global outage: customers in the US, Japan, India, the UK, France, and Germany faced delays, errors, and service unavailability. The cause was cited as overload of an internal login service, and the company is testing a fix.

• The outage began around 08:30 UTC on September 16 and affected hundreds of instances worldwide
• Cause: requests hang waiting for a response from the internal login service
• Creating support tickets via the Help portal is also unavailable
• The outage coincided with the opening of Dreamforce, which expects 40,000 people on-site