McDonald's to roll out AI drive-thru assistant Archy in US in 2027

McDonald's and Google unveiled Archy, a voice AI assistant that takes drive-thru orders in English and Spanish. Internal tests claim 90% accuracy, while Intouch Insight's independent study found 83%. A broader US rollout is planned for 2027 as part of an $8.5 billion modernization program.

• Archy handles English and Spanish orders and suggests upsells
• Internal accuracy is 90%, independent testing shows 83%
• The AI could free about 50 labor hours per restaurant weekly
• The modernization program is valued at $8.5 billion through 2036