Nutun to deploy AI debt collector Zoey in UK and US
South Africa's Nutun is preparing a global rollout of its agentic AI debt collector Zoey, starting in the UK in November and in the US around February 2027. The company says combining AI with human agents improves collection outcomes by 20% to 50%.
- Zoey launches in the UK in November, in the US around February 2027
- Combining AI and human agents improves collections by 20–50%
- The platform manages 25–30 million accounts for US and UK clients
- Zoey verifies identity, negotiates payment plans and hands complex cases to humans
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