Researchers warn AI chatbots cause 'knowledge collapse'

Researchers warn that relying on AI chatbots instead of search narrows the range of knowledge people acquire, a phenomenon they call 'knowledge collapse'. Chatbots have become a default way to get answers on everyday and work questions.

• AI chatbots have become an everyday substitute for searching Google
• Researchers call the effect 'knowledge collapse' — a narrowing of knowledge
• Diversity of sources and depth of user knowledge are at risk